Recent Graduate Satisfaction
Initiative
PSU will expand its efforts to offer weekend and evening courses, graduate and professional programs, childcare, distance and technology education, and extended and non-credit offerings to increase student satisfaction with our services and educational offerings. Streamlined admissions processing, touchtone and Web registration, improved advising, technology-based education, co-admission and co-offerings at metro-area community colleges, and greater opportunities for applied educational experiences will continue to have a positive effect on student satisfaction.
Historical performance
Over half (59%) of 1994-95 graduates who were surveyed rated their educational experience as satisfactory. The average percentage of graduates who were satisfied across the last three survey cohorts (i.e., 1996-97, 1999-00 & 2000-01) was just over 66%.
Actual performance
The latest survey data available revealed another gain with close to seventy-nine percent of the 2002-03 cohort rating their educational experience as "very good" or "excellent".
Sustained target
By increasing the percentage of satisfied graduates by three percentage points over 5 years, the satisfaction target for 2004-05 graduates is set at 64.3%.
Accelerated target
By increasing the percentage of satisfied graduates by six percentage points over 5 years, the satisfaction of 2004-05 graduates is set at 67.3%